Terms and Conditions

These Terms and Conditions govern your use of the Emirix Global website and your purchase of products from our online store. By accessing this website or placing an order, you agree to be bound by these Terms and Conditions.

Use of This Website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit the use of this website by any other person.

You must not misuse this website, attempt unauthorised access to any part of the website, or knowingly introduce harmful code, viruses, or malicious material.

Products and Availability

We make every effort to present products, descriptions, and pricing information as accurately as possible. However, product descriptions, images, specifications, and availability may change from time to time without prior notice.

All products are offered subject to availability. We reserve the right to withdraw, discontinue, or amend any product listing at any time.

Pricing

All prices displayed on our website are shown in the applicable currency displayed on the store at the time of purchase.

We reserve the right to change prices at any time without prior notice. However, any price changes will not affect orders that have already been accepted and confirmed.

Orders

When you place an order through our website, you are making an offer to purchase the selected products subject to these Terms and Conditions.

After placing an order, you may receive an order confirmation email. This acknowledgement does not necessarily mean that your order has been accepted. We reserve the right to refuse, limit, or cancel any order where reasonably necessary.

Payment

Payment must be made in full at the time of placing an order using the payment methods made available on our website.

Orders will not be processed until payment has been successfully authorised and received.

Shipping and Delivery

We currently ship to customers within the United Kingdom only.

We offer free standard delivery, with an estimated delivery timeframe of 7 to 10 working days.

Some products are sourced through trusted international suppliers and fulfilment partners, which means certain items may move through overseas supply chains before final delivery in the United Kingdom.

Delivery times are estimates only and are not guaranteed. We are not liable for delays caused by events outside our reasonable control, including courier delays, customs procedures, public holidays, adverse weather, or supply chain disruptions.

Returns and Refunds

We accept return requests within 14 days of purchase, provided the item is unused and returned in its original condition, subject to our Return and Refund Policy.

If an item arrives damaged or faulty, please contact us as soon as possible so that we can review the issue and assist you appropriately.

Cancellations

If you wish to cancel an order, please contact us as soon as possible. If the order has not yet been processed or dispatched, we may be able to cancel it.

If the order has already been processed or dispatched, cancellation may no longer be possible and the order may instead need to proceed under our returns process.

Customer Responsibilities

You are responsible for ensuring that all information provided when placing an order is accurate, complete, and up to date, including your name, address, contact details, and payment information.

We are not responsible for delays, failed deliveries, or other issues arising from incorrect or incomplete information provided by the customer.

Intellectual Property

All content on this website, including text, graphics, logos, images, and website design elements, is owned by or licensed to Emirix Global unless otherwise stated.

You may not reproduce, distribute, modify, republish, or exploit any content from this website without prior written permission, except where permitted by law.

Limitation of Liability

To the fullest extent permitted by law, we exclude liability for any indirect, incidental, consequential, or special loss arising from your use of this website or the purchase of products from our store.

Nothing in these Terms and Conditions excludes or limits liability that cannot legally be excluded or limited under applicable law.

Third-Party Services and Links

Our website may rely on third-party services and platforms, including Shopify, payment providers, and logistics providers, to operate the store and fulfil orders.

We may also include links to third-party websites for convenience. We are not responsible for the content, availability, or policies of third-party websites or services.

Changes to These Terms

We may update these Terms and Conditions from time to time without prior notice. The latest version published on this page will apply to your use of the website and purchases made after publication.

Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws applicable in the United Kingdom, without affecting any statutory rights available to consumers.